Posts Tagged ‘FAQ’


Tuesday, January 13th, 2009

We have a list of the Frequently Asked Questions (FAQs). These are responses to enquiries that have arisen frequently and may be of help to you. We will try to help if you have a persistent problem. The more information that you can offer, the better we can identify the difficulty and offer a solution. You will find a yellow ‘report card’ on any of the pages listed below. Copying this report into any message you send to us may be helpful.

Frequently Asked Questions – General

Frequently Asked Questions – Technical

Sacred Space shows the wrong dates or seems stuck

Tuesday, January 13th, 2009

An old version of Sacred Space in your computer’s cache may cause the problem. To help Sacred Space to display correctly, it may be necessary to clear the cache on your computer.

Clearing the cache on your computer means flushing out the temporary files that your browsers has accumulated over time. Sometimes these are useful, but sometimes they cause conflicts between old and newer pages. Your computer may access the cache because it is quicker.

Clicking the Refresh button on your browser (or pressing F5) usually helps. A more comprehensive solution is to hold the CTRL key while doing so. (Mac users can either: Hold down the Command and Shift keys, and press R or: Hold down the Shift key and click the Reload toolbar button.

Can I use on my handheld device?

Monday, January 12th, 2009
  • Yes. If you can visit websites with your device, you can use the address:
    • or click on the icon on our homepage
    • or use Google’s Send to phone facility to send the address to a cell-phone
  • This is a weekly index page that links to each days prayer.
  • If you want to schedule a synchronisation, you might want to set the link depth to 2 to ensure that you bring the accompanying pages when you synchronise.

As you can imagine, we don’t have access to the wide variety of mobile devices that exist so would be very happy to know when our mobile pages work and how well they performs. We’ll do our best to help you when it doesn’t appear as you would expect.

How can I get Sacred Space to display correctly?

Monday, January 12th, 2009

Just click once. When you would like to go back or move on, just click one time on the link. Clicking again won’t speed up the page, but may in fact cause the current or next page to display incorrectly.

Sacred Space Daily online prayer Sacred Heart Novena Podcast feed for Novena